Terms & Conditions

Terms & Conditions

Last updated: [14/12/2025]

Welcome to Wellcare Medical Trading (“we”, “us”, “our”). with its main office at Office 41, Building 1269, Road 3227, Block 332, Manama, Kingdom of Bahrain. CR. no. 92145-1 / VAT no. 220015804600002. These Terms & Conditions govern your access to and use of www.wellcaremt.com (“the Website”), including all purchases, services, and interactions made through the Website. By using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of the Website.

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1. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website. You must not attempt to interfere with the Website’s functionality, security, or performance.

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2. Product Information

We strive to provide accurate product descriptions, specifications, and images. However:

• Product colors, packaging, and details may vary
• Availability is subject to change without notice
• We reserve the right to modify or discontinue products at any time

All product information is provided for general informational purposes and should not replace professional medical advice.

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3. Medical Disclaimer

Products sold on this Website are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated. Always consult a qualified healthcare professional before using any medical or health‑related product.

We are not liable for misuse, improper handling, or unauthorized application of any product.

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4. Pricing & Payments

All prices displayed on the Website are in Bahraini Dinar (BHD) unless stated otherwise.

We reserve the right to:

• Change prices without prior notice
• Correct pricing errors
• Refuse or cancel orders due to incorrect pricing or stock issues

Payments must be made using approved payment methods listed at checkout.

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5. Orders & Acceptance

Placing an order does not guarantee acceptance. We may refuse or cancel an order for reasons including:

• Product unavailability
• Payment issues
• Suspected fraud
• Incorrect pricing or product information

You will be notified if your order is canceled or requires additional verification.

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6. Shipping & Delivery

Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by:

• Courier services
• Customs or regulatory checks
• Force majeure events

Risk of loss transfers to you upon delivery.

For full details, please refer to our Shipping Policy.

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7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Certain items—such as medical devices, hygiene products, and consumables—may not be eligible for return due to safety and regulatory reasons.

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8. Intellectual Property

All content on the Website—including logos, images, text, graphics, and product data—is the property of Wellcare Medical Trading or its licensors. You may not copy, reproduce, distribute, or use any content without written permission.

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9. Third‑Party Links

The Website may contain links to third‑party websites. We are not responsible for the content, accuracy, or practices of external sites. Accessing third‑party links is at your own risk.

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10. Limitation of Liability

To the fullest extent permitted by law, Wellcare Medical Trading is not liable for:

• Any direct, indirect, incidental, or consequential damages
• Losses arising from use of the Website
• Issues related to product misuse or misunderstanding
• Delays, interruptions, or errors in Website functionality

Your use of the Website is at your own risk.

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11. Indemnification

You agree to indemnify and hold harmless Wellcare Medical Trading from any claims, damages, losses, or liabilities arising from your use of the Website or violation of these Terms.

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12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

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13. Governing Law

These Terms are governed by the laws of the Kingdom of Bahrain. Any disputes shall be resolved exclusively in the courts of Bahrain.

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14. Changes to Terms

We may update or modify these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

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15. Contact Information

For questions or concerns regarding these Terms, please contact us:

Wellcare Medical Trading 

Phone: +973-17040199

Address: Office 41, Building 1269, Road 3227, Block 332, Manama, Kingdom of Bahrain. CR. no. 92145-1 / VAT no. 220015804600002